1. Information We Collect
- Name, email address, phone number
- Billing and shipping addresses
- Secure payment details via third-party providers
- Order history and shopping preferences
- Cookies and browsing data
2. How We Use Your Information
- To process and deliver your orders
- Provide customer service and support
- Send promotional emails (subscribe newsletter only)
- Analyze site usage to improve functionality
- Meet legal and regulatory obligations
3. Sharing Your Information
- With trusted partners such as payment gateways and shipping providers
- With legal authorities when required by law
4. Cookies and Tracking
We use cookies to improve your shopping experience. You can control cookies through your browser settings at any time.
5. Data Security
We use industry-standard encryption and secure servers to protect your personal information. Security is a top priority for us.
6. Your Rights
- Access or update your account details
- Request deletion of your data
- Opt-out from promotional communications
7. No Return Policy
All sales are final. Returns or exchanges are only accepted for damaged or defective items. Please check product details before purchasing.
8. Refund & Cancellation Policy
All sales on The Westside are final. We do not accept returns or cancellations once an order is confirmed.
Refunds are only issued in case the product received is damaged or defective. In such cases, please contact us within 48 hours of delivery with evidence (images or videos).
Refunds (if approved) will be processed within 7-10 working days to the original payment method.
9. Shipping & Delivery Policy
We deliver across India using trusted courier partners.
Delivery time: 3-7 business days from the date of order confirmation.
In case of any delays, we will notify you via email or phone.
10. 24/7 Customer Support
We're always here to help. Contact us anytime via email or our chat support. Our team is available 24/7 to assist you.
11. Contact Us
If you have any questions or concerns, feel free to reach out:
- Email: support@thewestside.in
- Phone:
Thank you for trusting The Westside with your information.